Cookie Policy

  • Introduction

    This Cookie Policy applies to our website at replacelondon.com. By accessing and continuing to use our website, you agree that this Cookie Policy will apply whenever you access this website on any device.

    Any changes to this policy will be posted here and we reserve the right to vary this policy from time to time. Your continued use of our website after any such change has been posted will constitute your agreement to any such changes.

  • Our Use of Cookies

    A cookie is a small file of letters and numbers that is placed on your computer’s hard drive when you visit certain web sites. We may use cookies to tell us, for example, whether you have visited us before or if you are a new visitor and to help us identify those website features in which you may have the greatest interest. Cookies may enhance your online experience by saving your preferences while you are visiting a particular site. You can accept or manage them individually.

    Most of the cookies we use are “functionality cookies” which are used to recognise visitors returning to the website and “analytics cookies” which monitor how visitors use our website.

  • Strictly Necessary Cookies

    These are cookies that are required for the operation of our website and cannot be switched off in our systems. They are only set in response to actions made by you which amount to a request for services. They include, for example, cookies that enable you to log into secure areas of our website, to use a shopping cart, or cookies to comply with the law (e.g. such as to keep your information safe).

  • Analytical/performance Cookies

    These cookies are used only to help us to improve our website over time, by giving us insights into how the various sections of our website are used and how users interact with our website, for example which pages visitors go to most often and whether they get error messages from web pages. The information collected is anonymous and statistical.

  • Functionality Cookies

    These cookies are used to identify unique visitors to our website. This enables us to personalise our content for you and remember who you are and what your preferences are, for example your choice of language or region. These cookies help keep your visit to the website secure.

  • Targeting Cookies

    These cookies record your visit to our website, the pages you have visited and the links you have followed. We use this information to make our website and any advertising displayed on it more relevant to your interests. These cookies collect the most information about users. They work by uniquely identifying your browser and device. If you disable these cookies, you will not experience targeted advertising across different websites.

  • Session and Persistent Cookies

    “Session cookie” is a commonly used description for a cookie which stores information about user page activities to allow users to be recognised within a website so any page changes or item or data selection is remembered from page to page; whilst “persistent cookie” is a commonly used description for a cookie which helps web sites remember your information and settings when you visit them in the future. Session cookies are designed to ensure that your visits to our website are as smooth as possible. Their main uses are:

    • Allowing us to identify your device as you use our website, so that you are not treated as a new visitor each time you go to another part of our website;

    • Ensure that the servers that we use to power our website each serve an equal number of users, to help make everyone’s browsing as swift and responsible as possible; and

    • Noting your browser’s capabilities.

    We have listed in the table below the specific cookies that we use and we have also identified whether they are session cookies or persistent cookies.

  • Your Cookie Preferences

    All information collected through the use of cookies is encrypted and we do not use cookies to collect information such as credit card numbers.

    You can choose which analytical, functionality and targeting cookies we can set by clicking on the buttons:

    Strictly necessary cookies OFF

    Analytical or performance cookies OFF

    Functionality cookies OFF

    Targeting cookies OFF

    You can set your cookie preferences using your browser. Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Please note, however, that without cookies you may not be able to take full advantage of all of our website features.

  • IP Addresses

    An IP address is a unique identifier that certain electronic devices use to identify and communicate with each other on the Internet. When you visit our website, we may view the IP address of the device you use to connect to the Internet. We use this information to determine the general physical location of the device and understand from which geographic regions our website visitors come. We also may use this information to enhance our website.

  • Third Party Cookies

    Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

  • Contact Us

    We take your concerns seriously. If you believe that we have not complied with this Cookie Policy, or if you have any questions about our privacy practices in general, you may contact us at info@replacelondon.com.